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20 November 2006 @ 10:47 pm
Today's entry - How People Are Stupid!  
You know you want to play the 'OMG YOU MORONS!!1!' game. I'll start with two choice examples from work today:

1) Client calls in because they can't manage to log in. I reset their password and tell them - and so does the screen, btw - to choose a password between 6-8 characters, a mixture of letters and numbers. It doesn't work, so I ask client for the password they just set. And what did said client set as their password? A 10-character-long password. Huh. Wonder why it doesn't work?

2) This guy calls and is like 'I stuck my card in your machine and it won't come out.'
My reaction: o_O ...what?
He tells me again, that he stuck his ID card into the machine to see if it would read it, and it won't come out. I tell him that we're a data company and ask if he's sure he called the right number. He tells me this is the number on the machine. I wrack my brain and tell him that the only machines we ever supported were survey machines for surveys done via scantron form - and we haven't supported those in years. I asked if that was the sort of machine he has. The line is silent for a moment, and then he says, 'Oh. I guess that's what this is. I suppose I'll have to dismantle the machine to get my ID card out.'

So to sum up, this was his thought process:
Let's see what this thing does! *shoves square peg in round hole*
Uh oh... *calls number on machine*


So those were MY winners for today - now tell me yours! Share your pain!
I feel: dorkyboggling
your gypsy unclescrabble on November 21st, 2006 06:03 am (UTC)
"How much will you charge me for these DVDS?"
Me: I'm not sure what you mean.
"How much are they? I'm buying quite a few so will you make me pay the full price?"
Me: ...They're the price on the sticker.
"But I'm buying a lot. Young woman, help me. How can you not give me a discount?"
Me: If you're a ** member, you can get a discount if we have a coupon... but it's only for one item. I'm sorry.
"Young woman, don't tell me sorry, tell me you'll help me."
Me: I'm not sure how to help you, they're just the price on the sticker.
"I will get up off the floor and fight you."
Vicki: Simba Nala wha??hermorrine on November 21st, 2006 06:09 am (UTC)
That's got a major creepy factor going. Was he actually ON the floor?? Were you creeped out or just annoyed and trying not to laugh in his face?
your gypsy unclescrabble on November 21st, 2006 06:10 am (UTC)
He was on the floor, sitting beside his ten or so DVDs (just to make it clear, it's not like he was buying a hundred). I was just baffled. Often I come across these situations, where someone is asking the most bizarre question you'd never expect and they're looking at me like I'm the biggest ass/idiot ever. I wasn't sure if he was joking or serious.
Vicki: Clairehermorrine on November 21st, 2006 06:20 am (UTC)
*shakes head* I don't get these people who seem to think we live in a barter system. You might be able to haggle at a flea market or some such place, but in a chain store? Um, no. Unless the guy was from another country and hadn't been here long, I suppose we have to hope he was joking...