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04 January 2005 @ 12:35 am
Will this ever post???  
Thanks for the suggestions - unfortunately, computer is hosed. Can't even stay on this webpage - it will change before I can post most likely as it has done so twice and I've lost everything I typed. Something's taken over my desktop. I can't even download McAfee. Spybot got a lot but not all of it. Basically, I'm screwed. What I really need is a new computer, but I don't have $600-odd - I'm trying to figure out how I'm going to pay the bills. So I don't know how much I'm going to be around, I guess I'll just have to try to access email and LJ at work and see if I can save some money for a new machine... :((
I feel: depresseddepressed
cute, in a dumb guy with a dream kinda way.skyfading on January 4th, 2005 06:45 am (UTC)
reinstall windows? it worked for me. :)
Vicki: *CLINGS*hermorrine on January 4th, 2005 10:25 pm (UTC)
Don't you lose everything if you reinstall windows?
cute, in a dumb guy with a dream kinda way.skyfading on January 5th, 2005 05:49 am (UTC)
yes, but you don't have to buy a new computer.
heidi∞: mehheidi8 on January 4th, 2005 07:52 am (UTC)
This might sound silly but have you started in safe mode? And have you been on the phone with macafee while trying to fix the computer? You could get the # while at the office tomorrow and see if they can tlk you thru it. Even if it means getting a 3 month subscription to it, that's cheaper than a new laptop...
Vicki: Natalie by amatiahermorrine on January 4th, 2005 10:25 pm (UTC)
I'm not sure how safe mode would help... the thing that I'm trying to avoid is buying mcafee or whatever and having it not work, since SO many of the things I've tried haven't. And I have a desktop, not a laptop - no need for one as I don't go anywhere, and I prefer a desktop anyway, so it's a little cheaper than laptops at least.
quidditchmaster on January 4th, 2005 09:09 am (UTC)
You can always try to get everyone send you $$ for a new one... I hear it works every so often.

I was recently inspired to register mailmeadollar.net -- it should become active soon... maybe I will be as lucky as some people were? Time will tell. . .
Vicki: Dariahermorrine on January 4th, 2005 10:26 pm (UTC)
Haha, right.
somedata on January 4th, 2005 09:29 am (UTC)
Once again, open up the task manager (ctrl-alt-del) and try to kill off everything except for explorer.exe under the Processes tab, and then try running your antivirus/antispyware.
Vicki: *SIGH*hermorrine on January 4th, 2005 10:22 pm (UTC)
I've been doing that, but whenever I delete them they come right back again, as in I kill something and then it's back in the list.
somedata on January 4th, 2005 11:30 pm (UTC)

See, if you don't want to lose all your data (because any computer store you take it to will give you the wipe and reinstall), you're going to have to boot it from a special CD or put the hard drive in another computer and have that computer scan your hard drive, or you'll need to back everything up before the wipe and reinstall.

THE NUMBER ONE MOST IMPORTANT THING TO DO AFTER A REFORMAT/REINSTALL IS IMMEDIATELY DOWNLOAD ALL THE SERVICE PACKS/SECURITY UPDATES/PATCHES! The problem is that Win2k/XP get reinfected within 30 minutes of going online to get them. So you really need to download the service packs and stuff and burn them to CD so you can install them without going online, or you can get a firewall installed and then connect to the Internet and download them.

God damn Microsoft for having to be a monopoly and for writing crappy code.
nc_kat2002 on January 4th, 2005 12:33 pm (UTC)
The worse scenario, you can take your pc to a pc repair shop and they will clean off your viruses, etc., back up your hard drive, and then maybe reformat the hard drive. I've had it done myself, and it cost me a lot less than a laptop.

However if you have to buy a new pc, see if your company has an employee discount with its computer supplier. My company does, and we can get pc's for 10 to 20% depending on the season and availability.
Vicki: *SIGH*hermorrine on January 4th, 2005 10:26 pm (UTC)
That might be what I'll have to do... how much did it cost you, do you recall?
somedata on January 4th, 2005 11:33 pm (UTC)
Make sure if they do that that they install the service packs and stuff, or when you get home you'll get hosed soon as you connect it to your cable/DSL/whatever.

I know all too many shops that reinstall from stock CDs and don't install the patches -- which means you're open to every worm and exploit. So you get hosed again, and come back, and they make more money off of you. Nice scam they have going.
ghostedgalilei on January 4th, 2005 06:42 pm (UTC)
If you would like, I could burn ClamWin for you and send it to you -- you wouldn't need to download it then. Spybot will get spyware, but I don't know what it will do for viruses. ClamWin will get viruses (FOR FREE).

Though zerodata is right; if you reboot, hit ctrl-alt-delete, and kill off everything under Owner (or your username) that is not explorer.exe, then you should be able to download and install McAfee or ClamWin on your own. If your system starts acting funky again, open the task manager and kill whatever is doing it.

Another tip is this, if you are confused or uncertain about which processes you are ending: type the image name into google, search, and you will come up with any number of websites specializing in telling you whether a process is legit or not.
Vicki: Hold me!hermorrine on January 4th, 2005 10:29 pm (UTC)
Thanks, but CLamWin is the ONLY thing that worked but it can't seem to get everything. As I told zerodata, I go into the task manager and kill things off, only to have them reappear almost instantly. They just won't stay killed. I'm so frustrated. And the reason I can't download McAfee is because the settings on my IE are screwed up and I can't reset them, no matter how I try. :((
ghostedgalilei on January 5th, 2005 03:11 am (UTC)
Did you get the daily update from ClamWin? It has a base library of about 26000 virii, which you get when you download it, but there is a second library that is currently at about 2500 virii that is updated daily. If you haven't gotten this yet, open ClamWin, and click on the sheet of paper with the globey thing on it. (The download takes me about 5 minutes or so; I'm on dialup.) Once the download is complete, run the scan again (the little blue bullseye icon). Chances are, this will get rid of a whole bunch more.

Also, make sure you have gone to Tools>Preferences>General, and under the Infected Files menu, selected Remove.