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15 October 2003 @ 01:32 pm
This guy needs an instruction book for making phone calls.  
So, you guys know that I do tech support for a healthcare data company. Allright. I just got a very interesting call.

Me: S- Helpline, this is Vicki, can I help you?
Moronic Guy: Who is this?
Me: Vicki
MG: What company is this?
Me: S-
MG: Is this Quest?
Me: No, this is S-
MG: What does your company do?
Me: (I reach the end of my patience, as the guy very seriously sounds half-asleep or on drugs) Who IS this?
MG: Uhhhmmm, I'm trying to call this company Quest, it's a sex line...
Me: (dumbfounded) You have the wrong number. *hangs up*

My boss is staring at me and asks me what was that, so I just say to her, "How do I log a call when they meant to call a sex line?" She responded by saying that I do have a very sexy voice. Ha ha ha.

Now, if we had an 800 number where you just got a person immediately, I could see making this mistake. But we have a PHONE TREE. That means that this imbecile had to listen to the initial greeting, CHOOSE the number for Helpline, CHOOSE a second number for the product suite, and then CHOOSE the product before he got one of us!! I just really wish one of the guys had gotten him...
I feel: workingworking
now with 50% more irony: Pffftkatrionaa on October 15th, 2003 11:43 am (UTC)

You = dumbfounded
Him = just plain dumb
Greg: Can't think!petulans on October 15th, 2003 11:51 am (UTC)
He needs an instruction book for life and an owner's manual for his brain!
(Deleted comment)
Greg: Can't think!petulans on October 15th, 2003 03:31 pm (UTC)
MS Windows has a OS user manual but it's hardly an Operating System...
londo mollari: >:D<machiavellian on October 15th, 2003 11:52 am (UTC)
Man, I told you that from the beginning about your voice! LOL
wankersore on October 15th, 2003 12:21 pm (UTC)
me too! :D
Vicki: Cleavage is good.hermorrine on October 16th, 2003 02:38 pm (UTC)
Vicki: Sexxxehhermorrine on October 16th, 2003 02:38 pm (UTC)
I know! I still don't get it!
Pengolodh (s.c)pengolodh_sc on October 15th, 2003 11:52 am (UTC)
And there is no possibility of reaching the phone you're at with a direct number, bypassing the phone-tree? If there isn't, somebody may have been playing a prank on you?
Vicki: Sexxxehhermorrine on October 16th, 2003 02:45 pm (UTC)
I don't think that's likely. I actually have 2 phones on my desk - one for client calls which is tied into the phone tree, and second for personal calls. My family and friends have the direct number to the personal phone. To be honest, I really don't know anyone who would play a prank like that on me - not to mention they'd have to get lucky enough to even get me anyway. All of us support the same products, and the phone tree routes each call to whomever had a call last. There'd be no guarantee of getting me. So the guy could've been playing a prank, I suppose, but not on me personally.
Zorac: yikeszorac on October 15th, 2003 03:14 pm (UTC)
*laughs and laughs*

Some people are just too dumb to be allowed.
Only thing how dull the world would be without them...